Ealing Hospital NHS Trust improves to 2 star rating

8 out of 9 key target areas met

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Trust Chief Executive Fiona Wise has praised staff for their hard work as Ealing Hospital NHS Trust gained a second star from the Healthcare Commission in the national performance ratings for 2004/05.

Ms Wise said: �We are delighted to have gained two stars and I would like to thank all the staff whose hard work has made this possible. It reflects their enthusiasm and dedication and shows that this hospital is moving in the right direction.


�We have made great strides in all the key target areas and it is particularly satisfying to see the improvement in the four hour door to treatment waiting target in A&E which let us down last year. We recorded the 98 per cent target for much of the year, making us the best performing Trust in NW London, a tremendous effort by our emergency care team. We have also seen substantial improvement in our levels of cleanliness which are rated in the scoring as �good'.


�The two stars reflect a steady move forward. But we cannot afford to be complacent and must continue to build on what we have already achieved and focus on providing high quality service.�


The key targets are:

•  Achieved � financial management targets which require all Trusts to break even.
•  Achieved � All patients waiting for impatient treatment are seen within nine months.
•  Achieved � maximum 17 week waiting time for an outpatient appointment.
•  Achieved � 98 per cent of patients treated, admitted or discharged in less than four hours in our accident and emergency department.
•  Achieved � urgent cancer referrals seen within two weeks.
•  Achieved � no patients are waiting longer than 12 hours on a trolley.
•  Achieved � hospital cleanliness standards

•  Achieved � national booking programme standards for inpatients and day care, allowing patients to book hospital appointments directly at a time convenient to them.

  •     Financial management - underachieved


Ms Wise added: �We will be concentrating on looking at ways to improve the level of communications - both verbal and written - with our patients and responding more positively to the needs of our diverse local population.�   


Trust Chair, Tony Caplin, said: �We have made vast improvements this year. The skills and commitment of our staff along with the energy and vision of our management team means that we are moving upwards. The star rating categories relating to patient treatment and clinical practice show just that � this is good news for out patients and for our staff.�


July 27, 2005